For new customers, a text reminder will be sent to your cell phone and/or a staff will try calling you. If there is no response from either, your appointment will be cancelled automatically.
Please respect the time of your technicians and other customers. If you need to reschedule your appointment then please do so 48hrs in advance.
If you arrive late, it impacts the staff from doing a quality job and make customers after you wait. Your appointment may be reduced or cancelled if there is not enough time to complete your service.
We will charge a cancellation fee of $25 if the appointment is cancelled within 48hrs and also a $25 deposit required before booking your next appointment.
Your VIP status will be reset if this occurs 3 times.